Getting To Know You when you make a purchase on our Smith & Nephew website, you may choose to give us basic information: name, email address, mailing address, Zip code, phone, and credit card numbers. This allows us to process your transaction more efficiently, and ultimately, to give you a higher caliber of customer service.
Information Secure Under Lock and Key
We take all reasonable steps to protect our customers’ personal information against loss. We use encryption technology whenever receiving and transferring your personal information on our site.
Update Your Information
Updating your contact information is quick and easy. Just contact us, including your previous and current full name, mailing address, email address and phone number. Please understand updates may take from six to eight weeks to process from the date of request receipt.
A Privacy Promise
We support and adhere to the guidelines and practices adopted by the Direct Marketing Association’s “Privacy Promise.” In doing so, we agree to comply with a customer’s request to not share their information with other companies or to contact them for marketing purpose by postal mail, telephone or email.
Privacy Policy Updates
Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site. Once posted, the new policy will go into effect immediately, replacing any previously stated policy.
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